FAQs

Gates Flag & Banner
  • General Question
  • Payment & Policy
  • Shopping Related
  • Flag Questions
Gates Flag & Banner has been proudly serving customers with high-quality flags and flagpoles since 1870.
All of our products are proudly made in the USA, ensuring superior quality and craftsmanship.
Yes, you can request a catalog by contacting us through our Contact Us page or by calling our customer service team.
Yes we operate online & in physical stores but also offer personalized services for installations and consultations. Contact us for more information.
Absolutely! Our team of experts is here to guide you in selecting the perfect flag or flagpole for your needs.
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods.
We offer a 30-day return policy for most products. Items must be unused and in their original condition. Visit our Returns & Refunds page for full details.
Sales tax is applied based on your location and applicable laws. The tax amount will be displayed during checkout.
Orders can be modified or canceled within 24 hours of placement. Contact our support team as soon as possible for assistance.
We provide U.S. flags, state flags, military flags, custom flags, and more. Browse our catalog for our full selection.
Yes, we specialize in custom flag designs. Share your ideas or artwork with us, and we’ll bring your vision to life.
To extend the life of your flag, avoid prolonged exposure to harsh weather, wash it with mild soap and water, and store it in a dry place when not in use.
We offer a range of sizes, from small handheld flags to large flags for commercial use. Contact us if you need guidance on sizing.
Yes, we sell a variety of flagpoles and provide professional installation, maintenance, and repair services. Reach out for more information.